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Privacy Policy

Magical Boltholes Ltd are committed to the best standards of practice in all our activities. All visitors to our Website as well as subsequent customers can be assured that we give the highest priority to protecting their privacy. All personal information is collected, held and used in strict compliance with the Data Protection Act 2018.

Information Collected

We do not collect any personal information from visitors to our website other than information that is knowingly given. We do collect anonymous information on the number of visitors, property enquired, period of stay, etc., which is used purely for statistical purposes and cannot be used to identify an individual. Cookies are not used to collect any other information from website visitors. When requiring further information, visitors can complete an enquiry form including contact details.

Use of Information

The information collected will be used to answer any questions and provide details of future initiatives and events. Sign up to newsletters and offers is on an “opt-in” basis and can be unsubscribed at any time.

We will share your details with our reservations system, Bookalet, for the purpose of them delivering their service to us. We will never sell your details to any third party.

We will hold information for a sufficient time as to ensure compliance with HMRC and other U.K. compliance requirements.

Data Security

We take appropriate measures to safeguard the information held from unauthorized access or improper use. Our database is securely stored in a password-protected location. Only users authorized by us have access to this data.

Integrity of Data

We take all reasonable measures to ensure that the information we hold is accurate. In particular, we use reliable collection methods and destroy or convert to an anonymous form any out-of-date data. Individuals may request details of all personal information held by us so as to contest inaccurate or incomplete data, verify the information, and have it corrected as appropriate.

Questions

Should you have any questions regarding this subject, please contact Clare@magicalboltholes.com.